Section 15-2799. DEFINITIONS

 

2799.1 When used in this chapter, the following terms and phrases shall have the meaning ascribed:

 

Abandonment of Certification Application - an application to abandon the certification to operate as a CLEC in the District of Columbia.

 

Abandonment of Service Application - an application to abandon provisioning of telecommunications services in the District, either in whole or in part (including, but not limited to, for a class of customers {such as residential customers or business customers} or customers located in specified geographic areas).

 

Access line - a telecommunications channel of varying size that is associated with a particular telephone number.

 

Applicant _ a CLEC filing an abandonment of certification or an abandonment of service application.

 

Business customer - a customer who subscribes to a telecommunications service provider’s business services.

 

Clearing - that the telecommunications service provider has restored the service to the customer, so the out-of-service problem no longer exists.

 

Commission - the Public Service Commission of the District of Columbia.

 

Competitive Local Exchange Carrier (CLEC) - any provider of telecommunications service that was not an incumbent local exchange carrier on January 31, 1996, and has been granted certification to provide telecommunications services in the District of Columbia.

 

Customer trouble report - a report of trouble on a customer’s access line received by the telecommunications service provider.  The customer trouble report can be filed by the customer, a third party, or an employee of the telecommunications service provider.

 

Days - calendar days, unless otherwise provided.

 

FCC - Federal Communications Commission.

 

Incumbent local exchange carrier - with respect to an area, the local exchange carrier or its successor(s) that provided local exchange service in such an area on the date of enactment of the federal Telecommunications Act of 1996 (P.L. 104-104).

 

Installation date - the date set by the telecommunications service provider by which an installation of an access line is to be completed.

 

Local Exchange Service - a telecommunications service provided within an exchange area.

 

Local Exchange Carrier - a provider of local exchange service within an exchange area.

 

NENA standards - the standards adopted by the National Emergency Number Association to provide guidance with 911 and E911 technical and operational issues.

 

Out-of-service - a condition in which the customer either cannot complete outgoing calls or receive incoming calls or where interference makes connected calls incomprehensible.

 

Outage report - a report to the telecommunications service provider of an out-of-service condition.

 

Residential customer _ a customer who subscribes to a telecommunications service provider’s residential services.

 

Retail Quality of Service Measures - the measures used to evaluate telecommunications service providers’ quality of service to retail customers.

 

Service outage - an outage that lasts for at least thirty (30) minutes and affects one hundred (100) or more retail customers or one hundred (100) or more retail access lines.  This definition includes an outage affecting the District of Columbia’s PSAP in one of the following ways: 

 

(a) A loss of communications to the District of Columbia’s PSAP that is neither on the premises of the PSAP nor caused by the PSAP and no rerouting of calls is available;

 

(b) A loss of E911 call processing capabilities in at least one (1) of the E911 selective routers/tandems;

 

(c) Isolation of end-office switches or host/remote clusters from E911 service; or

 

(d) loss of associated number and associated location information and/or a failure of location determination equipment that is neither on the premises of the PSAP  nor caused by the PSAP. 

 

Tariff - a written schedule that describes the service being offered, lists all terms and conditions, and specifies the rate or rates charged for the service.

 

Telecommunications - the transmission, between or among points specified by the user, of information of the user's choosing, without change in the form or content of the information as sent and received.

 

Telecommunications industry - communications businesses using regulated or unregulated facilities or services and includes broadcasting, telecommunications, cable, computer data transmission, software, programming, advanced messaging and electronics.

 

Telecommunications service _ the offering of telecommunications for a fee directly to the public or to such classes of users as to be effectively available to the public, regardless of the facilities used. 

 

Telecommunications service provider - an entity that provides telecommunications services.  An entity that provides only telecommunications services that are not regulated by the Commission is not included in this definition.

 

Trouble - an impairment of the telephone network, or a deviation from its design specifications.

 

authority

The Public Service Commission of the District of Columbia (Commission), hereby gives notice, pursuant to section 34-802 of the District of Columbia Official Code and in accordance with section 2-505 of the District of Columbia Official Code.

source

Final Rulemaking published at 48 DCR 4664, 4670 (May 25, 2001); as amended by Final Rulemaking published at 51 DCR10016 (October 29, 2004); as amended by Notice of Final Rulemaking published at 58 DCR 9020, 9041 (October 21, 2011); as amended by Notice of Final Rulemaking published at 59 DCR 781, 785 (February 3, 2012).