D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 15. PUBLIC UTILITIES AND CABLE TELEVISION |
Chapter 15-31. CUSTOMER SERVICE STANDARDS |
Section 15-3116. TREATMENT OF PROPERTY
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3116.1If a cable operator activity causes damage to private property, the cable operator shall reimburse the property owner for the cost of the damage or shall replace the damaged property.
3116.2Consistent with the applicable franchise agreement, a cable operator shall use due care in the process of construction and installation of facilities and shall restore any damaged property of a subscriber or property owner to its prior condition. A cable operator shall undertake the restoration as soon as possible after the damage has occurred, shall complete restoration within no more than thirty (30) days, and shall be subject to the reasonable approval of the subscriber or property owner, as applicable.
3116.3A cable operator's personnel shall clean all areas surrounding a work site and ensure that all cable materials have been disposed of properly.