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D.C. Municipal Regulations (Last Updated: September 13, 2017) |
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Title 16. CONSUMERS, COMMERCIAL PRACTICES, AND CIVIL INFRACTIONS |
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Chapter 16-15. CONSUMER PROTECTION PROCEDURES ACT PROCEDURAL RULES |
Section 16-1500. COMPLAINTS
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1500.1All complaints shall be filed with the Department of Consumer and Regulatory Affairs (DCRA), Office of Compliance, Complaint Division. The complaint shall be in writing or reduced to writing by the Director.
1500.2The complaints filed with DCRA shall be reviewed by the Complaint Division as to jurisdiction, content, category, and for appropriate departmental or non-departmental referral.
1500.3The Complaint Division shall review all consumer complaints filed and within sixty (60) days shall notify all parties as to the allegations and as to any action by the Division.
authority
Unless otherwise noted, the authority for this chapter is §4(10) of the D.C. Consumer Protection Procedures Act, D.C. Law 1-76, D.C. Code §28-3901 et seq. (1981).
source
Final Rulemaking published at 33 DCR 6176 (October 10, 1986).
EditorNote
Section 812 of D.C. Law 11-52 amended the Automobile Consumer Protection Act of 1984 by suspending enforcement of this chapter by the Department of Consumer and Regulatory Affairs until October 1, 1998 (D. C. Code §28-3902).