Section 16-1501. COMPLAINT DIVISION MEDIATION  


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    1501.1If an illegal trade practice has been alleged, the Complaint Division shall attempt to contact the respondent in an effort to settle the dispute through mediation.

     

    1501.2If mediation fails, the Complaint Division shall transmit the case file with all data to the Division of Investigation, Office of Compliance, DCRA. If an investigation is not required, the Complaint Division may refer the matter to the Division of Enforcement, Office of Compliance, DCRA for appropriate action.

     

source

Final Rulemaking published at 33 DCR 6176 (October 10, 1986).