D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 16. CONSUMERS, COMMERCIAL PRACTICES, AND CIVIL INFRACTIONS |
Chapter 16-6. REPAIR OF CONSUMER GOODS |
Section 16-635. EXEMPTIONS FROM ESTIMATE REQUIREMENTS
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635.1The following shall be exempt from the estimate requirements of §§ 633 and 634:
(a)Repairs, the estimated cost of which is fifteen dollars ($ 15) or less, including service charges and other miscellaneous items;
(b)Repairs which, because of parts and labor warranty or other reason, are performed at no cost to the customer; and
(c)Repairs performed totally in a residence; Provided, that the customer upon calling the consumer goods repair dealer to come to the customer's home, specifically waives the estimate requirement because neither the customer nor an authorized adult agent for the customer will be present in the home when the goods are inspected and repairs performed.
635.2The final costs for repairs exempt under § 635.1(a) shall not exceed the original estimate by more than twenty percent (20%), including tax and other charges.
635.3The previous waiver of the estimate requirement under § 635.1(c) shall be inapplicable if the customer or an agent previously authorized by the customer is present when the goods are inspected for repair.