D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 21. WATER AND SANITATION |
Chapter 21-4. CONTESTED WATER AND SEWER BILLS |
Section 21-400. RIGHT TO CHALLENGE GENERAL MANAGER'S DECISIONS AND BILLS
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400.1The owner or occupant of the premises may contest any water bill, sanitary sewer service bill or groundwater sewer service bill rendered for the premises, or any determination of practicability made by the General Manager pursuant to section 207 of this title, by following the procedures set forth in this chapter.
400.2The owner or agent of the owner may contest any determination of practicability made by the General Manager pursuant to section 5403 of this title, or any determination of imminent threat made by the General Manager pursuant to section 5405 of this title, by following the procedures set forth in this chapter.
400.3In all cases where a bill or a determination as to practicability made by the General Manager pursuant to chapter 2 and chapter 54 or a determination as to imminent threat pursuant to chapter 54 is contested, the procedures set forth in this chapter shall apply and take precedence of any inconsistent provisions of this title to the extent of that inconsistency.
400.4Any owner or occupant shall have the right to inspect WASA records regarding his or her account upon request during the normal business hours of the Department.
400.5An applicant or holder of a certificate to test backflow preventers may contest any decision by the General Manager to deny, suspend or revoke a certificate pursuant to § 5408 by following the procedures set forth in this chapter.
400.6A User may appeal a final decision made by the General Manager pursuant to chapter 15 of this tile by following the procedures set forth in this chapter.