Section 22-A309. DMH MONITORING AND REPORTING  


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    309.1DMH shall periodically review the implementation of the Consumer Rights Policy, including each MH Provider Grievance Procedure.

     

    309.2DMH shall ensure that grievances are tracked and that responsible parties carry out actions mandated or agreed to be performed in response to grievances within prescribed time limits

     

    309.3DMH shall make publicly available a semi-annual report summarizing the types and dispositions of all grievances filed during the reporting period, including noteworthy trends and patterns and any other statistical information it believes would be helpful in evaluating the operation of the Grievance Procedure.

     

source

Final Rulemaking published at 50 DCR 8480 (October 10, 2003).