Section 22-B3905. POLICIES AND PROCEDURES

 

3905.1Each home care agency shall have written operational policies and procedures that address the day-to-day operations of the agency. These policies and procedures shall be approved by the governing body and shall be available for review by appropriate government officials.

 

3905.2Written policies and procedures shall be developed for, at a minimum, the following:

 

(a)Contractor agreements;

 

(b)Personnel;

 

(c)Admission and denials of admission;

 

(d)Discharges and referrals;

 

(e)Records retention and disposal;

 

(e)Patient rights and responsibilities;

 

(f)Complaint process;

 

(g)The provision of each service offered;

 

(h)Infection control; and

 

(i)Unusual incidents.

 

3905.3Written policies and procedures should be readily available for use by staff at all times.

 

3905.4Written policies and procedures shall be available to patients, prospective patients, and their designated representatives, upon request.

 

source

Final Rulemaking published at 51 DCR 2876 (March 19, 2004).