D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 22. HEALTH |
SubTilte 22-C. MEDICAL MARIJUANA |
Chapter 22-C62. ENFORCEMENT PROCEEDINGS AND HEARINGS |
Section 22-C6200. COMPLAINTS AGAINST DISPENSARIES, CULTIVATION CENTERS, AND AFFILIATED EMPLOYEES OR OFFICERS
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6200.1The Department shall receive, at any time during the registration period, complaints from any person, or an ANC in the affected ward, alleging a violation by a cultivation center or dispensary, or employee, officer or affiliate thereof. Complaints shall be in writing and set forth enough information to allow the Department staff to investigate the matter, which shall include at a minimum:
(a) The facts or circumstances that form the basis of the
complaint, including the date(s), time(s), and location(s) of
the incident(s);
(b)Clear identification of the dispensary, cultivation center, or registered individual that is the subject of the complaint;
(c) The name(s), and contact information (if known) of any witnesses to the incident;
(d) Any supporting documentation or photos; and
(e) The contact information for the complainant.
6200.2In addition to written complaints identifying the complainant, any person may make an anonymous complaint in writing to the Department or orally to any Department investigator. Anonymous complaints shall be investigated to the best of the Department's ability, but may result in no action being taken if the anonymous complainant fails to provide the Department or the investigator with adequate information.
6200.3 Nothing in this chapter shall preclude the Department from initiating an investigation sua sponte if it finds that there exists a reasonable basis to believe that there is a violation of the regulations or Act.
6200.4 Upon receiving a complaint, the Department may, in its discretion, request that the cultivation center or dispensary complained of answer the complaint within ten (10) days of receipt of the complaint. The Department shall attach a copy of the complaint to the request or shall describe the acts alleged in the complaint. The cultivation center or dispensary may respond either personally or through a legal representative.
6200.5 If the Department receives a written response from a cultivation center or dispensary, it may, in its discretion, send a copy of the response to the complainant and request a written reply within a time period determined by the Department.
6200.6 At any point during the course of the investigation or inquiry into the complaint, the Department may determine that there is not and will not be sufficient evidence to warrant further proceedings. In such event, the Department shall dismiss the complaint.
6200.7 If the Department determines, after investigation, that there is otherwise reason to believe that the acts alleged occurred and constitute a violation of the regulations or the Act, the Department may fine the registration holder pursuant to the Civil Infractions Act, or initiate an action to suspend or revoke the registration.
6200.8All written complaints as set forth under § 6200.1, which identify the complainant by name and address, shall be acknowledged in writing by the Department within thirty (30) days of receipt of the complaint. At the conclusion of the matter, the Department shall advise the complainant of the action that the Department has taken on the matter.
6200.9 The Department shall maintain records documenting complaints received and the action taken in response to the complaint.