Section 29-2904. PROCEDURES FOR INVESTIGATION OF A REPORT BY THE DEPARTMENT OF CONSUMER AND REGULATORY AFFAIRS (DCRA)

 

2904.1The Department shall refer all initial investigation reports regarding abuse, neglect and exploitation by an individual, facility or agency subject to licensing by DCRA to DCRA, for investigation or intervention as determined appropriate by DCRA no later than one (1) working day after receipt of the complaint.

 

2904.2Information shall be transferred to DCRA by telephone to the Office of Compliance, Complaint Division, followed by a written report including complaint information.

 

2904.3When DCRA receives an original complaint alleging abuse, neglect and exploitation by an individual, facility or agency, DCRA shall transmit that information by telephone to APS immediately, with a written follow-up of the complaint no later than one (1) working day from receipt of the complaint.

 

2904.4The content of each report shall be in accordance with the format to be developed by the Department and DCRA as set forth in D.C. Code, 2001 Ed. § 7-1903(c).

 

2904.5APS shall make the following determinations:

 

(a)Whether the adult has been or is being abused, neglected or exploited;

 

(b)What immediate or long term action shall be needed to protect the adult from further mistreatment; and

 

(c)Any other issues related to the mistreatment.

 

2904.6DCRA shall investigate whether the actions of the individual, facility or agency are in violation of the license or licensure laws, rules or regulations, and what licensure needs to be taken.

 

2904.7During the investigation, the supervisory staff of DCRA and the Department shall keep each other and, in appropriate cases, the D. C. Long Term Care Ombudsman, apprised of findings and proposed actions.

 

source

Final Rulemaking published at 37 DCR 6646, 6649 (October 19, 1990).