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D.C. Municipal Regulations (Last Updated: September 13, 2017) |
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Title 29. PUBLIC WELFARE |
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Chapter 29-42. HOME AND COMMUNITY-BASED WAIVER FOR PERSONS WHO ARE ELDERLY AND INDIVIDUALS WITH PHYSICAL DISABILITIES |
Section 29-4204. WRITTEN PERSON-CENTERED SERVICE PLAN REQUIRED (PCSP)
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4204.1Each provider of waiver services shall establish a plan to adequately provide service(s) to non-English speaking recipients. The provider shall identify the necessary resources and individuals in order to implement the plan. Identification of necessary resources may include referring the recipient to another service provider agency or business with staff that is able to meet the particular language need of the recipient.
4204.2When a referral of a non-English speaking recipient is made, the provider shall communicate (by telephone within twenty-four (24) hours of the referral) the request to the appropriate case management service provider for approval. A written verification of the referral shall be sent to the case manager within forty-eight (48) hours of the referral.