Section 29-4225. CASE MANAGEMENT AGENCY AND CASE MANAGER RESPONSIBILITIES

 

4225.1Each PERS provider shall:

 

(a)Provide in-home installation of all equipment necessary to make the service fully operational (including batteries);

 

(b)Conduct recipient and representative instruction on usage, maintenance, and emergency protocol of the PERS;

 

(c)Provide equipment maintenance (both in-home and response center);

 

(d)Provide twenty-four (24) hours per day, seven (7) days per week response center monitoring and support;

 

(e)Conduct equipment testing, monitoring, and maintenance (both in-home and response center equipment);

 

(f)Conduct monthly service checks;

 

(g)Provide documentation of all services provided, recipient contacts, equipment and system checks, and equipment servicing;

 

(i)Make available emergency equipment repair to the recipient on a twenty-four (24) hours per day, seven (7) days per week basis; and

 

(i)Allow the recipient to designate respondent(s) who will respond to emergency calls. Respondents may be relatives, friends, neighbors, or medical personnel.

 

4225.2A PERS will not be provided to waiver recipients who:

 

(a)Are unable to understand and demonstrate proper use of the system; or

 

(b)Live with a person who assumes responsibility for providing care (to the recipient) and the waiver recipient is not left alone for significant periods of time.

 

4225.3Each provider of PERS services shall ensure that contractors are properly supervised and that the service provided is consistent with the recipient's ISP.

 

4225.4A provider of PERS service shall be exempt from the requirement to comply with an annual tuberculosis (TB) test; and

 

4225.5A provider of PERS service shall be licensed to do business in the state in which it is incorporated.

 

source

Final Rulemaking published at 50 DCR 9025 (October 24, 2003).