Section 29-556. CLINICAL QUALITY ASSURANCE AND IMPROVEMENT

 

556.1Each Emergency Medical Services Agency shall designate a quality improvement officer who is certified or licensed at or above the certification level of the Emergency Medical Services Agency.

 

556.2 The medical director may act in the role of the quality improvement officer.

 

556.3 Each Emergency Medical Services Agency shall compile and submit a written quality improvement plan, which the agency’s medical director shall approve.  The quality improvement plan shall:

 

(a)Require the review of data concerning patient care rendered by EMS providers affiliated with the Emergency Medical Services Agency operational program;

 

(b)Require the identification and analysis of trends in EMS care rendered by EMS providers affiliated with the Emergency Medical Services Agency’s operational program;

 

(c)Specify the method and manner to annually report to the Director on quality assurance issues;

 

(d)Require the provision of remedial action to resolve any patient care issues involving EMS providers or the EMS system which should be addressed at the organizational level;

 

(e)Identify violations of the District of Columbia Emergency Medical Services Protocols or Director approved organizational EMS protocols; and

 

(f)Require a review of oral or written allegations that:

 

(1) An EMS provider failed to act in accordance with applicable law or protocols; or

 

(2)Pre-hospital patient care was below the applicable standard of care.

 

 

authority

Section 24 of the Emergency Medical Services Act of 2008 (Act), effective March 25, 2009 (D.C. Law 17-357; D.C. Official Code § 7-2341.23 (2012 Repl.)); and Mayor’s Order 2009-89, dated June 1, 2009.

source

Final Rulemaking published at 60 DCR 16569 (December 6, 2013).