D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 31. TAXICABS AND PUBLIC VEHICLES FOR HIRE |
Chapter 31-10. PUBLIC VEHICLES FOR HIRE |
Section 31-1004. INVESTIGATION AND EXAMINATION OF APPLICANTS
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1004.1Upon receipt of an application for a hacker’s license, the Chairperson shall investigate or cause to be investigated each applicant to verify the identity of the applicant and determine the competency, residency, fitness, and eligibility of the applicant for a license.
1004.2The Chairperson shall require each applicant for a hacker’s license to take a written examination.
1004.3The examination shall test the following subject areas:
(a) General familiarity with the MSA, including history and geography;
(b) Monuments, landmarks, and other places of interest;
(c) Customer service for interaction with passengers and the general public;
(d) Business and accounting practices;
(e) Cultural sensitivity;
(f) Disability accommodation and non-discrimination requirements;
(g) Familiarity with applicable provisions of this title, Title 18 DCMR (Vehicles and Traffic), and other applicable laws; and
(h) Such other topics as the Office may identify in an administrative issuance.
1004.4The examination shall also include any further physical and mental examination as the Chairperson finds necessary to determine the applicant’s fitness to operate the type of vehicle for which application for a license is made.
1004.5An applicant caught cheating or attempting to cheat on the examination shall be immediately expelled from the examination and disqualified from continuing the examination. The applicant’s testing fee shall not be refunded. The applicant shall also be disqualified from re-applying for the examination for a period of not less than three (3) years. Disqualification for cheating on the licensure examination is not appealable.
1004.6Each applicant for a new DCTC operator’s license shall provide proof of completion of a disability sensitivity training course approved by the Office.
1004.7Following successful completion of the operator education course and passage of the written examination administered by the Office, an applicant shall have six (6) months from the date of notification to file an application for licensure.