D.C. Municipal Regulations (Last Updated: September 13, 2017) |
Title 31. TAXICABS AND PUBLIC VEHICLES FOR HIRE |
Chapter 31-10. PUBLIC VEHICLES FOR HIRE |
Section 31-1015. REFRESHER TRAINING REQUIRED FOR TAXICAB OPERATORS
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1015.1All taxicab operators filing a renewal application for an identification (Face) card shall complete an operator re-training course when offered by the Commission. A notice shall be published by the Commission when the retraining course is being offered and required.
1015.2The operator refresher course shall consist of all statutorily required topics including, but not limited to, the following:
(a)Business practices, including general management principles, records management, and bookkeeping;
(b)Public relations and marketing skills, customer service, cultural sensitivity, and disability accommodation;
(c)District of Columbia geography with emphasis on the location of all streets and avenues, government buildings, and tourist sites;
(a) Compliance with local, state, and federal income regulations and filing requirements; and
(b) Local public vehicle for hire regulations.