Section 5-A8132. COMPLAINTS  


Latest version.
  •  

    8132.1The Commission, on its own motion or on the receipt of a complaint submitted in accordance with this section, may request the Executive Director to investigate an applicant or licensee if the facts alleged in the complaint, if proven, would constitute a violation of the requirements of this chapter.

     

    8132.2A person who desires to file a complaint against an applicant or licensee shall do the following:

     

    (a)Submit the complaint in writing;

     

    (b)Sign the complaint and state the complainant's name and address; and

     

    (c)Mail or deliver the complaint to the Commission.

     

    8132.3Nothing in §8132.2 precludes the Commission, on its own motion, from requesting the Executive Director to investigate an applicant or licensee based on information obtained from a Commissioner or a Commission staff member.

     

    8132.4Upon receiving a complaint, the Commission may, in its discretion, request that the applicant or licensee against whom the complaint is made respond in writing to the allegations contained in the complaint. If the Commission requests such a response, it shall inform the applicant or licensee that the Commission may send a copy of the response to the complainant.

     

    8132.5If the Commission receives a written response pursuant to §8132.4, it may, in its discretion, send a copy of the response to the complainant and request a written reply within a time period determined by the Commission.

     

    8132.6After considering a complaint against an applicant or licensee, and any response thereto, the Commission may take one of the following actions:

     

    (a)Refer the complaint to the Executive Director for further investigation or for monitoring of improvements initiated by the applicant or licensee which are responsive to the complaint;

     

    (b)Set the matter for a hearing in accordance with §8133; or

     

    (c)Dismiss the complaint.

     

    8132.7If the Commission dismisses a complaint, it shall give the complainant notice in writing, sent by first class mail, of the dismissal of the complaint within ten (10) days of the action.

     

source

Final Rulemaking published at 37 DCR 6619, 6639 (October 19, 1990).