Section 7-211. INVESTIGATION OF CLAIMS

 

211.1Under §21(c) of the Act [§36-320(c), D.C. Code, 1981 ed.], the Office shall conduct the investigation of claims as is necessary to determine all questions concerning a claim including, but not limited to, the following:

 

(a)The fact and degree of disability;

 

(b)Whether the claimant is entitled to compensation;

 

(c)Whether adequate medical care has been provided;

 

(d)Whether adequate vocational rehabilitation has been provided;

 

(e)The necessity, character, and sufficiency of any medical aid furnished;

 

(f)The amount of compensation due an injured employee; and

 

(g)Whether a change in condition has occurred sufficient to justify a review of a previously rendered compensation order.

 

211.2The Office may utilize as part of its investigation non-adjudicative fact finding procedures including informal conferences under §219 of this chapter to narrow issues, encourage voluntary payment of claims, and encourage agreement between interested parties.