1967759 Formal Case No. 977, In the Matter of the Investigation into the Quality of Service of Washington Gas Light Company, District of Columbia Division, in the District of Columbia
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PUBLIC SERVICE COMMISSION OF THE DISTRICT OF COLUMBIA
NOTICE OF FINAL RULEMAKING
FORMAL CASE NO. 977, IN THE MATTER OF THE INVESTIGATION INTO THE QUALITY OF SERVICE OF WASHINGTON GAS LIGHT COMPANY, DISTRICT OF COLUMBIA DIVISION, IN THE DISTRICT OF COLUMBIA
The Public Service Commission of the District of Columbia (Commission) hereby gives notice, pursuant to section 34-802 of the District of Columbia Official Code and in accordance with section 2-505 of the District of Columbia Official Code,[1] of its final rulemaking action on February 16, 2012, in Order No. 16703, amending portions of chapter 37 of title 15 of the District of Columbia Municipal Regulations (DCMR), commonly referred to as the “Natural Gas Quality of Service Standards” (NGQSS). The Notice of Proposed Rulemaking (NOPR) was published in the D.C. Register on April 29, 2011, at 58 DCR 3770. The amendments modify the Billing Error Notification reporting requirements for the natural gas utility and natural gas service providers. On May 31, 2011, Washington Gas Light Company (WGL) filed comments in response to the NOPR.
The Commission adopts the proposed amendments to chapter 37. However, the Commission does not adopt the proposed amendments to sections 3700, 3701, and 3702. The final versions of the Billing Error and Compliance Filing Sections of the rules, subsections 3706.5, 3706.6, and 3708.1(a) contain no modifications from the April 29, 2011, NOPR. These rules will become effective upon publication in the D.C. Register.
Section 3706, BILLING ERROR NOTIFICATION, of chapter 37, NATURAL GAS QUALITY OF SERVICE STANDARDS, of title 15 of the DCMR is amended as follows:
Subsections 3706.5 and 3706.6 are amended to read as follows:
3706.5 The follow-up written report shall be filed with the Commission, with a copy provided to OPC, and shall contain the following information:
(a) Type(s) of billing error(s);
(b) Date and time of the billing error(s);
(c) Number of customers affected;
(d) Cause of the error and status of any and all corrective action(s) taken; and
(e) Timeline for completing any and all other required corrective action(s) which must include the provision of refunds and/or credits, no later than 60 days after the billing error(s) was discovered, as necessary to correct the billing error(s).
3706.6 The final written report shall be filed with the Commission, with a copy provided to OPC, and shall contain the following information:
(a) Type(s) of billing error(s);
(b) Date and time of billing error(s);
(c) Number of customers affected and the dollar amount involved;
(d) Duration of the billing error(s);
(e) Corrective action(s) and preventative measure(s) taken; and
(f) Lessons learned, if any.
Section 3708, COMPLIANCE REPORTING, is amended to read as follows:
3708.1 The natural gas utility and all natural gas service providers shall collect and retain accurate data demonstrating compliance with the measures in this chapter. Data are to be collected on a monthly basis in a format established by Commission Order.
3708.2 The natural gas utility and all natural gas service providers shall file monthly compliance data, and aggregated data for the three (3) months in the quarter, with the Commission, with a copy provided to OPC, on a quarterly basis pursuant to the following schedule:
(a) The report for the months of January, February, and March shall be filed on April 30;
(b) The report for the months of April, May, and June, on July 30;
(c) The report for the months of July, August, and September, on October 30; and
(d) The report for the months of October, November, and December, on January 30 of the following year. A cumulative annual report for the current reporting year shall also be filed by January 30 of the following year.
Additional copies of the final rules may be obtained by writing Brinda Westbrook-Sedgwick, Commission Secretary, Public Service Commission of the District of Columbia, 1333 H Street, N.W., 2nd Floor, West Tower, Washington, D.C. 20005 or by accessing the Commission’s website at www.dcpsc.org.
